JANOME Horizon Memory Craft 12000 Instruction Booklet Page 140

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137
Problem
Slipping layers
The cloth is not feeding
smoothly.
The machine does not run.
Crunching sound occurs
when running the machine.
Patterns are distorted.
The automatic buttonhole
stitches are not balanced.
Pattern selection keys do
not work.
Threads frequently bunch
up on the underside of the
stippling design pattern.
Cause
1. The dual feed foot is not being used for sewing hard to feed
material.
1. The feed dog is packed with lint.
2. The dual feed foot is not being used for sewing hard to feed
material.
3. The stitches are too fine.
4. The feed dog is lowered.
1. The machine is not plugged in.
2. A thread is caught in the hook race.
3. A faulty foot control is plugged in while the machine is turned
on (buzzer sounds once when plugging in).
4. The start/stop button is used for ordinary sewing with the foot
control plugged in.
1. Something is caught between the carriage and the arm.
2. The carriage is hitting something around the machine
3. The power is turned on when the feed dog is lowered.
1. The needle thread tension is too loose.
2. The stitch length is not suitable for the fabric being sewn.
3. Feed balancing dial is not properly set.
4. Interfacing is not used for sewing stretch and very fine fabrics.
5. The embroidery hoop attaching knob is loose.
6. The embroidery hoop is hitting something around the machine.
7. The fabric is not stretched tightly enough on the embroidery
hoop.
8. The fabric is caught or trapped when sewing embroidery.
9. The embroidery foot is trapped by a jump thread.
10. The embroidery foot stumbles on a mound of embroidery
threads.
1. The stitch length is not suitable for the fabric being sewn.
2. The feed balancing dial is not set properly.
3. Interfacing is not being used with stretch fabric.
1. The electronic control circuit is not working correctly.
2. The key position is out of alignment
1. The minimum length of the jump thread cutting is too short.
Reference
Use the dual feed foot.
See page 134.
Use the dual feed foot.
Make stitches longer.
See page 90.
See page 6.
See page 134.
Replace the foot
control.
See page 8.
Remove the object.
See page 96.
It is initializing sound,
not a defect.
See page 35.
See page 34.
See page 94.
Use an interfacing.
See page 105.
See page 96.
See page 104.
Stop the machine and
free the fabric.
Trim the jump thread.
Adjust the foot height
(see page 128).
See page 42.
See page 94.
Use an interfacing.
Turn the switch off
and turn it on again.
See page 88.
See page 128.
Clean the outside of the machine with a soft cloth. Do not use chemical solvents.
Store the machine in cool and dry place.
Do not store the machine in a area of high humidity, near a radiator or in direct sunlight.
The power supply cord, foot control and embroidery hoops can be stored in the semi-hard fabric cover.
Make sure to store the embroidery carriage arm before turning off the power switch.
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