JANOME Horizon Memory Craft 12000 Instruction Booklet Page 139

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  • TROUBLESHOOTING
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136
Troubleshooting
Problem
The machine is noisy.
The needle thread
breaks.
The bobbin thread
breaks.
The needle breaks.
Visual Touch Screen is
not clear.
Skipped stitches
Seam puckering
Cause
1. Thread is jammed in the hook area.
2. The feed dog is packed with lint.
1. The needle thread is not threaded properly.
2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is inserted incorrectly.
5. The thread is too heavy for the needle.
6. The needle thread was not set in the thread holder when
embroidery sewing started.
1. The bobbin thread is not threaded properly in the bobbin holder.
2. Lint has collected in the bobbin holder.
3. The bobbin is damaged and does not turn smoothly.
1. The needle is inserted incorrectly.
2. The needle is bent or blunt.
3. The needle clamp screw is loose.
4. The needle thread tension is too tight.
5. The needle is too fine for the fabric being sewn.
6. The fabric was pulled toward you when sewing free motion
quilting with the free motion quilting open-toe foot QO.
1. The contrast of the screen is not adjusted properly.
1. The needle is inserted incorrectly.
2. The needle is bent or blunt.
3. The needle and/or threads are not suitable for the fabric being
sewn.
4. A blue needle is not being used for sewing stretch, very fine and
synthetics.
5. The needle thread is not threaded properly.
6. The needle is defective (rusted, burr on needle eye or tip).
7. The embroidery hoop is not set properly.
8. The fabric is not stretched tightly enough on the embroidery hoop.
9. A purple needle is not being used for sewing thick fabrics,
denims and across the hem.
1. The needle tension is too tight.
2. The needle thread or the bobbin thread is not threaded correctly.
3. The needle is too heavy for the fabric being sewn.
4. The stitch length is too long for the fabric.
5. The stitch width is too wide.
6. The fabric is not stretched tightly enough on the embroidery hoop.
Reference
See page 134.
See page 134.
See page 13.
See page 35.
See page 16.
See page 16.
See page 16.
See page 105.
See page 12.
See page 134.
Replace the bobbin.
See page 16.
See page 16.
See page 16.
See page 35.
See page 16.
See page 84.
See page 87.
See page 16.
See page 16.
See page 16.
See page 16.
See page 13.
Change the needle.
See page 105.
See page 104.
See page 16.
See page 35.
See pages 11-13.
See page 16.
Make stitches shorter.
Reduce the stitch
width.
See page 104.
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